Refund Policy

At aimathsolver.co, we’re committed to providing high-quality AI-powered learning tools. We want all our users to feel confident and satisfied when using our services.

 

This Refund Policy explains when you may be eligible for a refund and when refunds are not possible.

 

1. Eligibility for Refunds

 

We will consider refunds in the following situations:

 

Duplicate payment:

 

If you were accidentally charged more than once for the same subscription or purchase, we will issue a full refund for the duplicate transaction after verifying that the double payment has indeed occurred.

 

Technical issues from our side:

 

If you experience continuous technical errors or service interruptions that prevent you from using our tools, and our support team is unable to resolve the issue, we will offer a partial or full refund after verifying your claim. To verify the issue, you may be asked to provide a video or screenshot evidence showing the recurring errors you encountered.

 

Service not delivered:

 

If you paid for a specific plan but were unable to access your premium features within a reasonable time due to an error on our end, and our support team was unable to provide an alternative solution, we will gladly investigate the issue and issue a refund if confirmed.

 

2. Non-Refundable Situations

 

Refunds cannot be provided in the following cases:

 

• You have already used the service or generated answers/solutions using premium tools after the subscription or renewal.
   
• You simply changed your mind or no longer need the service.
   
• You experienced issues caused by poor internet connection, browser settings, or device compatibility not related to our platform.
   
• You violated our Terms of Service or used the tools in ways that breach our acceptable use policies.

 

3. Subscription Cancellation

 

You can cancel your current subscription at any time. To cancel your active plan, please contact us through our Contact Form. 

Once your cancellation request is received, your subscription will remain active until the end of your current billing period, and you won’t be charged again.

 

4. Processing of Refunds

 

• Approved refunds will be processed back to your original payment method within 5–10 business days, depending on your bank or payment provider.
   
• You’ll receive an email notification once your refund has been initiated.

 

5. Need Help?

 

If you believe you’re eligible for a refund or want to discuss your case, please reach out to us using our Contact Form. Our team is always here to help and ensure that you have a smooth experience with our platform.